Your Satisfaction is Our Priority

At ElishaTrips, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple and straightforward return process.

Return Period

You can request a return within 7 days of receiving your order. Returns requested after this period may not be accepted.

Return Conditions

To qualify for a return:

  • The item must be unused and in its original packaging

  • You must provide proof of purchase

  • The item must not be a final sale, customized, or personalized product

How to Initiate a Return

Please contact us at:

[email protected]

Include your order details and reason for return. Our team will provide instructions on how to proceed.

Refunds

Approved returns will be refunded in cash only. We will coordinate with you to arrange the refund based on your location and convenience.

We do not offer refunds via bank transfers, cards, or digital payment methods.

Cancellations

Orders can be cancelled if the request is made before dispatch. After shipment, cancellation may not be possible.

Need Assistance?

If you have any questions or require help with returns, please reach out to us at:

[email protected]

We are committed to providing you with a fair and hassle-free return experience.